Frequently Asked Questions
What information do we collect from you ?
We will only have information about you if you willingly provide it. The information you provide is referred to as personal information. Please make sure you update your personal information if any of your details change. In order to do any of the following, you will need to provide us with certain details:
Place an order
Sign up for e-newsletters
Give feedback to us
The details you provide may include your name, email address, delivery address, telephone number.
How will we use it ?
Will we share your personal information with anyone else ?
How long will we keep your information ?
We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfill an order, we will delete your personal information on request by you. In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your contact and identity information, residence / place of business information, billing information, shipping information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site.
What are ‘cookies’ and how do we use them ?